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Privacy Policy

General Terms

  1. You understand that the service allows for you to be able to send messages to people in your group. You also understand that the intent of this service is to communicate only with people you know personally or professionally and not with whom you do not know and those who would not be interested in receiving messages from you. You are aware that any unsolicited messages can result in penalties being levied.
  2. You are responsible for maintaining the security of your account and password. Helpingo cannot and will not be liable for any loss or damage that you might suffer because of shared passwords. You agree to notify Helpingo of any known or suspected unauthorized use(s) of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your username or password
  3. The content you receive will be a complete responsibility of our third party vendors. As we are only the service provider, we are not responsible for the authenticity of the content you receive.
  4. Helpingo will block any content with a wrong intent. This includes but is not limited to harassment, sexts, spam, anything illegal.
  5. You understand that Helpingo uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  6. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Helpingo, or any other Helpingo service.

Privacy Policy

  1. Your data is yours to keep. As part of the service we provide, we examine certain parts of your communications, but we will never sell your personal data to a third party. Furthermore, deleting your account deletes the information we have pulled on your behalf. We do not store any information beyond the termination of your account
  2. Helpingo uses cookies, which are small bits of data we pass to your browser, in order to uniquely but anonymously identify its user. This is done so that you don't have to login every time you use the service. The cookie expires after a nontrivial amount of time, and is not permanent. It does not track your web usage patterns
  3. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
  4. If Helpingo becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
  5. We will send push notifications to your mobile device in order to make you aware of certain activities that may occur within your account, such as when someone has entered a new post, when you have new notifications, or when grades have been posted.
  6. We also use mobile analytics software to allow us to better understand the functionality of our Mobile Application and Mobile Site on your phone. This software may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage information, performance data, and where the application was downloaded from; this information is considered Mobile Usage Information.
For any details or reporting an issue, please mail us at support@helpingo.in